Two Men And A Truck® Customer Feedback, Reviews & Testimonials
One of things we’re most proud of at TWO MEN AND A TRUCK® is our high customer satisfaction and referral rate, proof that with every move we’re providing the best possible service.
Take a look at our customer feedback and reviews to see what people think of us. We keep these up to date so you can have peace of mind in recommendations from real people.
Helpful, well mannored, considerate and hard working. Can't ask for more than that.
Posted 2 days ago
The lads where spot on and very accommodating, answering all questions and making the move go smoothly. The actual price came in about u00a3100 cheaper than the quote as they finished the job a lot sooner than expected. Highly recommended
Posted 4 days ago
Excellent service, movers were friendly, efficient and hard working. They worked none stop, no messing around!!
Posted 7 days ago
Both lads were great , their attitude was very professional and cheery as well as they were really very helpful. I could have asked for nothing better.
Posted 15 days ago
Kevin and his highly skilled team are second to none....from our initial meeting to the crew leaving our new home the service, attention to detail, customer needs and expectations are impeccable , truly outstanding. The removal guys were phenomenal, polite and worked relentlessly till the move was completed in a surprisingly short timescale. I have no problem whatsoever in recommending these guys and already have done so. Our sincere appreciation and thanks for a faultless service.
Posted 19 days ago
My team, Colin, Jonny and Mark H were superb. On time, helpful and professional. They worked hard and without a rest. They were a great crew and I cannot recommend them enough.
Posted 23 days ago
The moving team were wonderful. Honest service with a smile. No task was too big.
Posted 25 days ago
From the start we were very impressed with the service, the office staff were very helpful and put us at ease, the quote was prompt and easy to understand and the payment process was really straightforward, Quoted for an approximate time and told the bill would reduce if they took less time, and sure enough it did. All in all we cannot fault the service and would certainly use again.
Posted 29 days ago
I used Two Men and a Truck for 2 removals and storage for a few weeks in between. I could have not got a better service anywhere! From the customer service, to the price to the removal men. So professional, friendly and careful with my furniture. I felt so comfortable that my belongings were in really good hands. Will definitely use them again if needed and will definitely recommend them to everyone else moving forward!
Posted 29 days ago
Karl and Ben were very good, friendly, did a great job.
Posted 35 days ago
Very professional service
Posted 43 days ago
Great service from beginning to end, much thanks to Graeme and Mark for a fast move. I would highly recommend Two Men & a Truck to anyone.
Posted 45 days ago
I found Two Men and a Truck online and rang the office. The manager was very helpful, explained their services and provided a quote. He had brought over some boxes, which I tried to fill before the moving date - but didn't finish the job, so was very happy that the two men who turned up on moving day were able to do the rest. The men in the truck were polite, energetic, very helpful and clear in their directions, and had all the necessary equipment. I was completely satisfied with the whole job, and with the follow-up from the office.
Posted 47 days ago
The team arrived promptly, before time, introduced themselves, and worked immediately. Fast friendly and considerate. Arrived at New home and again worked hard and with regard to possessions. Left us amazed and happy at the speed they completed. If you are packed and organised, this company will complete your removal effortlessly.
I am happy to recommend Two Men and a truck. A TOTAL Pleasure to deal with... Many many thanks..
Posted 50 days ago
Excellent service and flexibility on our moving day made it a lot less stressful. Cheers Graeme and team at Newcastle branch!
Posted 50 days ago
We used this company for our office move and from the intital contact to completion of work they were extremely professional and communication was great. The day of the move went extremely well, Mark and the team of lads worked none stop on what was the hottest day of the year bless them. They were accommadating to our service needs and worked until the evening to ensure that the move was all done in the one day. I would recommend this company for any of your removal requirements if you are looking for a quality professional service. Thanks to all involved in our move a brilliant job done by you all, Mandy.
Posted 54 days ago
Two men & a truck offered a friendly, professional and local service. Graeme came to my home to assess the move. He was knowledgeable, professional and very helpful. He also called me running up to the move to check all was ok & delivered extra boxes when I asked for them on the same day!!!!rn The moving team were personable, hardworking and respectful.
With clear competitive quote & helpful attitude it felt like they really cared about me & my situation. When my dates changed at late notice they were understanding & went out of their way to rearrange things for me.
The job was slightly quicker than quoted too so I got money back at the end which was fabulous.
I would definitely recommend them to anyone in the North East! Fabulous service!!!
Posted 55 days ago
I would happily recommend Two Men and a Truck to any organisation, and especially charities making complicated office moves. No-one else was prepared to be as flexible and understanding as this company, and the tailored service they provided was just what we wanted. Of the companies I contacted, they were the only company prepared to offer us a reduction given our charitable status. On the day they worked ceaselessly and their can do, helpful attitude could not have been better.
Posted 56 days ago
Spot on. Priced the job to the half hour and nothing was too much trouble.
Posted 61 days ago
Overall an excellent and efficient service. Staff were ALL polite, helpful and made a stressful experience more bareable.
Posted 62 days ago
two men and a truck provided an excellent service from start to finish. the moving team were courteous and very considerate and worked very hard. There was one or two minor problems on the day of the move which could not be avoided. We would not hesitate to recommend Two men and a truck
Posted 64 days ago
Excellent service. Friendly and professional moving team and a supportive office staff.
Posted 67 days ago
Great service from start to finish, very professional. The call out for the quote, follow ups, courtesy calls and the move itself was really easy and went so smoothly. All involved were friendly and helpful. Definitely be recommending.
Posted 75 days ago
Fantastic service from the beginning to moving into the new property, the removal men were diligent, friendly and very customer focused. I would strongly recommend the services of Two Men and a Truck.
Posted 76 days ago
Excellent, professional service from start to finish.
Posted 77 days ago
We used Two Men and a Truck to move our office, on a month end weekend - our requirement was zero business downtime. Graeme Pearson, their director, came to site to assess the job, and was wonderful - fitting us in at short notice. The initial estimate of 4 hours seemed about right, and Graeme dropped off free boxes . On the day, Michael, Mark & Carl were bang on time, and completed the job in around half the time estimated, which meant the bill was 50% of what we expected - it was a very hot day, and they worked brilliantly to get the job done, explaining everything to me, working quickly and carefully to have everything moved. They were so friendly as well - it was a pleasure to work with them, and I would definitely go straight back to them if we needed another move
Posted 84 days ago
I can't praise the team enough - Mark, Carl, Johnnie and of course Graeme. They were very professional (absolutely no worries about their handling of our furniture, etc); they were kind, courteous and constantly jolly; and worked like Trojans all day - brilliant teamwork. Where they got their energy from to keep going on such a hot day at the end of June baffles me
They turned what was a very stressful, downsizing house move for my 85 year old mother into a one full of care, compassion, excellent service and lots or laughs
And not forgetting Karen at the end of the phone who was so happy to answer (and resolve) any questions we had - a very friendly, caring person on the front line - an absolute essential for any business!rnThank you all - you are a brilliant teamrnCarol
Posted 84 days ago
Hi all movers this company are definitely the shakers they handled my move expertly would thoroughly recommend Two men and a truck special thanks to Mark and Karl
Posted 86 days ago
The whole experience was seamless! On the day of the move the guys were so professional and speedy, it made a stressful process so much easier. Thank you, I will be using you again!
Posted 86 days ago
The service and helpfulness of all the staff was great, from pre-packing to the day of removal all very smooth
I would recommend this team any time.
Posted 89 days ago
Very professional and friendly staff. They made the moving day as enjoyable and stress-free as they could. We had various items of awkward-to-move furniture (including an upright piano) but their experienced removal staff handled everything with care. We even had a large reduction in price, due to the workers operating faster than the estimated time! I'd definitely recommend this company to others and will have no second thoughts about using them again, if we decide to move on. Thanks again!
Posted 92 days ago
TWO MEN & A TRUCK helped us move our furniture the previous week and we were very pleased with their service. It was all done in a very professional way, the process was explained before Mark and Michael moved our things with the utmost care. On top of this excellent service, I was informed by Graeme that we will be getting a reduced rate since our move was quicker than originally quoted for. Honest, reliable service from a local company. We are definitely using them again in our next move.
Posted 92 days ago
First impression at home visit was very professional/pleasant and clear as to how the move and timing should go. The driver upon arrival was also professional/helpful and clear. The two movers were hard working and pleasant. Already recommended to colleagues, friends and family. Made moving day as stress free as it could be. Only improvement could be movers wear the same clothes except the driver. However, no complaints about their appearance they were respectable. 10/10
Posted 96 days ago
Excellent service. Everything ran ahead of schedule and because the move took less time than originally estimated the cost was reduced.
Posted 99 days ago
Very professional service. Got on with the job. Sorted out a minor problem with ease. Thanks, again.
Posted 100 days ago
I was given a price for a double pickup and single drop-off. I changed the arrangements to a single pickup with no problem at all - the job was finished earlier than anticipated and I was pleased to learn that my final bill was reduced to reflect this - thank you for that. I will be recommending you to my friends and family.
Posted 107 days ago
Great , helped manage a stressful experience . supportive throughout process and went above and beyond
Ian & Sarah
Posted 107 days ago
Very good communication from the beginning. The rates and any additional charges were clearly explained to me by office during the assessment and also by the moving team on the day of the move
The moving team also took very good care of my belongings and handled everything with care
Posted 112 days ago
Moving house is always very stressful, but two man and a track made me feel in safe hands and put a smile on my face. Has been a big relief having them helping out. Nunzia
Posted 113 days ago
From our initial enquiry , the teams response was fast and efficient and very professional . We had booked two jobs initially , one for a house move and one for a business move . On the day the moving team , Mark , Jonny and Karl were courteous, flexible and very helpful. So much so that midway through our move they were able to do the two jobs in one day , saving us both time and also reducing the cost of both our moves from our initial quote . I would highly recommend two men and a truck to family and friends.
Posted 116 days ago
Wonderful support from all the team and I appreciate your ability to adapt during the stressful time of moving home from one end of the country to another
Posted 119 days ago
We met with a few companies for a quote and was very impressed by Grahamu2019s professional attitude and his knowledge. We followed their e mail advice of how to potentially save money and this came true when the service cost less than their original estimate. The men who came were hard working, careful and friendly with a good sense of humour to help reduce our stress levels! We highly recommend the company and would use them again.
Posted 121 days ago
Two men & a truck lived up to their excellent reputation. From the outset everyone has been professional, friendly and very helpful. I would absolutely recommend them to anyone.
Posted 124 days ago
An absolutely excellent service - I got a response for my request for a referral quickly and had a very helpful chat with the staff about the specifics of the move, before receiving a very reasonable quote. On the day, the movers arrived on time and got on with the work with care and professionalism, and were very on the ball about specific items and their care. The move in was equally fast, and put me an hour under the estimated time, which resulted in a large reduction on the quoted price. Throughout, the staff were professional, polite and conscientious, and made the move much less stressful than it could have been. I would thoroughly recommend this to anyone!
Posted 126 days ago
I would like to say how pleased I am with the service I have received from Two Men and a Truck. I needed one very heavy item moving from a site with difficult access to another location that unfortunately also had access problems. After being let down by another company, I was a little anxious but the whole process went incredibly smoothly to my surprise and delight. The move was executed in a very professional manner from my first contact with the office right up to delivery. Cheerful and polite, these guys go the extra mile and amazingly are also excellent value. I can't recommend them highly enough. Mary-Anne.
Posted 127 days ago
Professional and friendly service. Excellent from start to finish.
Posted 129 days ago
The guys worked hard and overall I was very happy. I had a couple of difficult items which they handled with care. A few marks on the walls but I think that is to be expected. Would totally recommend TMAAT.
Posted 133 days ago
Excellent service, very professional and nothing was too much trouble. Would definitely recommend and would definitely use again!
Posted 135 days ago
Saved my bacon with an emergengy house move after being let down elsewhere. Where here within 45 minutes and managed to move my full 2 bedroom apartment to a 3 bedroom house in about 4 hours! Outstanding service from picking up the phone right the way through to putting down the last box. The lads literally never stopped and where amazing with my whole family. Could not recommend enough.
Posted 139 days ago
Quick and efficient service, I would definitely use them again if I need a removals team
Posted 142 days ago