Two Men And A Truck® Customer Feedback, Reviews & Testimonials
One of things we’re most proud of at TWO MEN AND A TRUCK® is our high customer satisfaction and referral rate, proof that with every move we’re providing the best possible service.
Take a look at our customer feedback and reviews to see what people think of us. We keep these up to date so you can have peace of mind in recommendations from real people.
An absolutely excellent service - I got a response for my request for a referral quickly and had a very helpful chat with the staff about the specifics of the move, before receiving a very reasonable quote. On the day, the movers arrived on time and got on with the work with care and professionalism, and were very on the ball about specific items and their care. The move in was equally fast, and put me an hour under the estimated time, which resulted in a large reduction on the quoted price. Throughout, the staff were professional, polite and conscientious, and made the move much less stressful than it could have been. I would thoroughly recommend this to anyone!
Posted 1 days ago
I would like to say how pleased I am with the service I have received from Two Men and a Truck. I needed one very heavy item moving from a site with difficult access to another location that unfortunately also had access problems. After being let down by another company, I was a little anxious but the whole process went incredibly smoothly to my surprise and delight. The move was executed in a very professional manner from my first contact with the office right up to delivery. Cheerful and polite, these guys go the extra mile and amazingly are also excellent value. I can't recommend them highly enough. Mary-Anne.
Posted 2 days ago
Professional and friendly service. Excellent from start to finish.
Posted 4 days ago
The guys worked hard and overall I was very happy. I had a couple of difficult items which they handled with care. A few marks on the walls but I think that is to be expected. Would totally recommend TMAAT.
Posted 8 days ago
Excellent service, very professional and nothing was too much trouble. Would definitely recommend and would definitely use again!
Posted 10 days ago
Saved my bacon with an emergengy house move after being let down elsewhere. Where here within 45 minutes and managed to move my full 2 bedroom apartment to a 3 bedroom house in about 4 hours! Outstanding service from picking up the phone right the way through to putting down the last box. The lads literally never stopped and where amazing with my whole family. Could not recommend enough.
Posted 14 days ago
Quick and efficient service, I would definitely use them again if I need a removals team
Posted 17 days ago
Fantastic job! Worked tirelessly for two days to make sure we were all set in our new home.
Posted 18 days ago
We had a problem when we couldn't fit all our stuff into one lorry & had to have a second smaller van, which cost a bit more than the original estimate, but we were well pleased with the removal men.
Posted 19 days ago
Graeme and mark made our move smooth and stress free. Even with our very tricky wardrobe being too large for stair case, they still managed.
We will be moving again in 6 months and would not hesatate to call for their services.
Iu2019ve used other removal companies before and found them to be unhelpful, making a stressful move into a very stressful move.
Nothing is a problem, even when you need to change your move date at the last minute.
Carol in the office was also very helpful.
An amazing company, with a very friendly, helpful service.
Posted 21 days ago
Friendly team. Great service packing provided by Karen. Helpful and open manner of Director who explained things well.
Posted 21 days ago
Excellent service and very quick the two guy were brilliant and nothing was to much bother would definitely recommend them they were more concerned about my furniture than I was , great value for money.
Posted 21 days ago
All the staff I had contact with were brilliant. Graham the boss, to Wayne and Steve who actually moved us and the lady in the office
5 Star Team!!!
Posted 23 days ago
From start to finish most helpful in all aspects of move. Excellent company
Would recommend .
Posted 25 days ago
The two guys turned up on time and were able to complete the move in almost exactly the time they quoted for, including lifting two washing machines up and down the stairs (upstairs flat) which weren't part of the removal quote. Very professional, tidy, spot on with explaining everything I was signing for and paying for and got exactly what I was quoted and asked for. Highly recommended and would definitely use them again.
Posted 27 days ago
Courteous and helpful service from the office staff and movers.
Posted 28 days ago
Brilliant service from start to finish. The day for moving went very smoothly and staff worked really hard all day. Nothing was too much trouble for them. Would recommend this firm to anyone. Excellent service which nowadays is extremely rare. Well done Two men and a truck. And a big thank you.
Posted 29 days ago
Excellent and prompt service. Mark E and Wayne were extremely professional and very friendly.
Posted 30 days ago
Very good experience
Posted 37 days ago
I would recommend two men and a truck to anyone. They provided excellent and professional service. They were very helpful, effitiant and polite. Excellent service and value for money. I would definitely use them again. Thank you two men and a truck! Alison.
Posted 45 days ago
My 35th move was one of the best due to the care shown by the office staff as well as Michael and Mark who made the moving day calm and organised. Thank you so much!rnDr. Sue
Posted 45 days ago
Two men and a Truck were excellent. When I had to move my mum from her house into a Nursing Home they were absolutely brilliant. The team in the office were helpful, friendly, well organised, kept cost in mind and, most importantly, kept me calm! I felt completely reassured that they had everything under control. On moving day the removal men couldn't do enough for us and made the whole experience easy and relaxed. I would highly recommend them to anybody. Well done Graeme and Karen!
Posted 46 days ago
Our move was about as stressful as it could be, however the one part that was flawless was the service given by two men and a truck. the initial visit was professionally conducted and very friendly. The crew turned up on time (to the minute) was very professional, courteous and most importantly very careful. our legals held everything up until the last minute but in spite of this the guys were still very friendly and did not rush us. all in all a 5 star service at an amazing price! would have no hesitation in using your services again.
Posted 48 days ago
Two Men and a Truck have given an excellent service and were able to help with all of our needs for our office relocation. From the initial telephone conversation to receive a quote they were very professional and able to offer advice for our move. I will definitely be recommending there services to any one who requires a removal service and would happily use there service again.
Posted 65 days ago
The service was excellent from start to finish, from both office staff and removal men.
Posted 66 days ago
Graeme, Mark and Karen absolutely world class. Would trust them with the Family silver. Thanks a million.
Posted 67 days ago
Two Men and a Truck were very courteous from first contact on the phone and email to moving day. Our move was only a few roads down from our old house - what made it difficult was heavy snow that brought most of Newcastle to a standstill. Despite this, Michael, Johnny & Steve from Two Men & a Truck turned up and worked hard and carefully in tough conditions. The job took longer due to the snow and there being more items than first thought, therefore the bill was higher than quoted. However Graeme from the office came up with a final price that was fair to all involved. I would definitely recommend them - they're not the cheapest but you get what you pay for - a great service, start to finish.
Posted 72 days ago
Very happy with the service from Two men and a truck. Would use them again.
Posted 72 days ago
I would have no hesitation recommending this company. They were friendly and very careful loading and unloading. They took measures to protect delicate items such as mirrors etc. The whole procedure was carefully explained to me and I was very impressed with the administration side of the booking. Would definitely recommend and use again
Posted 75 days ago
Excellent service all round - friendly, helpful, professional, made a usually stressful experience much easier. I will genuinely recommend the company to everyone I discuss my move with - thanks everyone!
Posted 82 days ago
Very professional and helpful throughout, despite us having to adjust the removal date/time with fairly short notice twice. Brilliant company.
Posted 89 days ago
Great service from start to finish. Office staff explained exactly what would happen and confirmed we were good to go a couple of days before the move. Removal guys were superb, no hassles and they made what can be a stessful day, very easy! Would definitely use again.
Posted 93 days ago
I rang Two Men and a Truck in a state of despair after being let down by another removal company. Within half an hour they arranged for a van to get me moved on time. Though out the whole process everyone was friendly and courteous. The two removal men couldn't do enough and worked tirelessly to make everything go smoothly. They kept me informed every step of the way. I would gladly recommend this very professional removal company, they were brilliant throughout the whole process. Thankyou Two Men And A Truck, you saved the day!
Posted 93 days ago
Michael and Mark were brilliant and made what could have been a stressful day easy and pleasant.
Posted 96 days ago
Good explanation of service, and all packing provided. Guys were very helpful.
Posted 96 days ago
Very thorough and friendly from start to finish. Took great care of our pride & joy; our piano, and found ways to manouevre even the most awkward pieces of furniture with care.
Posted 99 days ago
Extremely professional. Fantastic service with staff who ensure all yourneeds are catered for. Thank you for making our move so much easier.
Posted 100 days ago
Was extremely happy with the service , the removal guys where beyond helpfully very polite friendly. And made it feEl like no request was to small. Would defo use this service again
Posted 101 days ago
Graeme and his team were fantastic all the way through. Very responsive, clear information and pricing, reliable, careful and efficient. I can't recommend them highly enough.
Posted 103 days ago
so far the experience has been excellent. Cardboard boxes were delivered on time, the delivery men were polite , courteous and even arrived early.
I expect the same level of service when they redeliver my possessions.
Posted 104 days ago
The sevice I got from Graeme in the office to the men that moved my furniture were extremely helpful and professional. I would recommend this company for anyone who wants to move .
Posted 116 days ago
I required small-scale, long distance house removal. Understood exactly what I needed, offered a great price and service - nothing was too difficult
I was not disappointed and will definitely use them again when I buy my next house, I have recommended them to my friends.
Posted 121 days ago
From booking right through to moving the service is first class
We have used Two men and a truck twice and wouldn't hesitate to use them again.
Posted 123 days ago
Great service, from everyone in the office and the guys at arrived to actually do the move. All extremely friendly and took due care will all my belongings. Couldnâ??t have asked for anything more would definitely recommend to friends and family for great service at a good price!!
Posted 124 days ago
First rate service from beginning to end. Arrived on time extremely helpful to my elderly parents, very polite and a pleasure to work with. They even came in under cheaper than the original estimate. Thank you a job well done and would highly recommend.
Posted 135 days ago
Excellent experience. Mark was very professional and a real grafter. He worked really hard to ensure the job was done as quickly as possible, even when he wasnâ??t feeling too well! Price was very competitive, especially with Graeme helping split the cost with another mover from our area (which was the reason we booked). Will use again if we need a mover.
Posted 136 days ago
TMT are extremely professional and efficient and I canâ??t recommended them enough. I have used them twice now and trust them wholeheartedly to move my belongings as they do so with a lot of care and consideration. The staff both involved in the moving and the office are friendly and helpful and always wear a smile! I will definitely be using them again for future jobs and recommending them to anyone who needs a trustworthy removal company. They will always do their upmost to accommodate your move even at extremely short notice as I experienced when I asked if they could move me that day ASAP. They could hear my upset as I had been let down by another company and TMT rearranged their personal schedules that afternoon to fit me in. Class A service! Thanks guys!
Posted 141 days ago
From the moment Graeme came out to give an estimate until the end of the call to ensure the move had gone smoothly, we were delighted. Other companies essentially said âu0080u009cwe can do anything for feeâu0080u009d. Graemeâu0080u0099s approach was more about how he and the team can help with our requirements and deploying the right services to make the move as stress free and smooth as possible.
It snowed on moving day but the guys made no issue of that and again, ensure that any stress (will I be able to get my car to the new house? âu0080u009cWe will push there if we have to!âu0080u009d) from the weather was also nothing to worry about.
Genuinely delighted with the service.
Posted 142 days ago
The 2 men were very patient, approachable and easy going. The stress of moving was removed. They did every thing and nothing was a bother. I felt that the price was reasonable in comparison to other companies. However I used this company because of the brilliant reviews that have.
Posted 160 days ago
Two men and a truck made a very stressful and last minute move incredibly easy! Great communication in the build up to the move and the team on the day we're amazing! They were happy to answer all my questions as it was the first time I'd used a removal company, so I was slightly nervous! Couldn't have picked a better company and would highly recommend them! Thank you so much!
Posted 163 days ago