FAQs

Do you need moving, trucking or logistics experience?
No, you don't need to have experience in trucking or moving to invest in a TWO MEN AND A TRUCK® franchise. The TWO MEN AND A TRUCK® business model is based on providing superior customer service, managing people and schedules, and following common-sense business practices. The vast majority of our franchisees didn't have any experience in the industry before joining TWO MEN AND A TRUCK®. As a franchisee, your primary job is to manage and grow the business, to deliver superior customer service, not to drive, load or unload trucks.


Isn't billing customers difficult?
This is a cash business most of the time. Most franchises collect cash, cheque or credit card payment at the conclusion of the move, unless alternative arrangements have been made before the move starts.


Who is a typical TWO MEN AND A TRUCK® customer?
TWO MEN AND A TRUCK® is able to handle any home or business move, be it one large valuable household item or an entire business.


What defines an exclusive TWO MEN AND A TRUCK® marketing territory?
Each territory is defined by municipal boundaries and postal codes. It typically contains a population of approximately 500,000.

What about buying trucks and moving equipment? How will I know what to get?
The truck and equipment specifications have already been established for you to provide the optimum service level for our customers.  We will assist you.

Does TWO MEN AND A TRUCK® offer training and support for its franchisees?
Yes. The Initial Training program consists of two weeks at STICK MEN UNIVERSITY®, located at TWO MEN AND A TRUCK® Home office in Lansing, Michigan. All aspects of business operations are covered during training, including business plan development, sales, marketing, human resources, information technology and operations. There are also ongoing training programs conducted and refresher training programs on all aspects of the business conducted at our Dublin Learning Centre.


Will I need an office?
Yes. A typical office is 1,500 - 2,000 square feet in a highly visible industrial / commercial complex where parking for trucks is permitted. The primary function of the office is sales-related and storage is necessary for supplies and equipment.


What is the term of the TWO MEN AND A TRUCK® franchise agreement?
Initial term of the Franchise Agreement is five years with a renewal or extension of an additional five-year term.


How do I apply to become a TWO MEN AND A TRUCK® franchisee and how long will it take?
Our UK franchise territories are awarded to pre-qualified candidates. To start the process you must complete and submit a Franchise Application Form. Once the form is received and you are preliminarily approved you will be invited to a "Discovery Day" meeting in Birmingham and Dublin where all your questions will be answered and you will be provided with a Franchise Disclosure document that describes the TWO MEN AND A TRUCK® franchise opportunity in detail. Once your application is approved and you are awarded a Territory, the time required to get a TWO MEN AND A TRUCK® franchise business up and running is about four months.
 

  • "Very helpful workforce; considerate, understanding, high attention to detail. Bottom line...highly recommended"

    Jenny Ash, West Drayton

  • "The gentlemen were excellent. Will be happy to recommend. Always had the response 'not a problem'. Thank you."

    Allan Bruce

  • "Excellent job. Great attitude, especially given broken lift. I would recommend completely and will use again"

    Huw Bishop

  • All our movers and drivers are rigorously vetted

  • "Thank you very much! You guys made the move, which is always very stressful experience ,with pleasure. Really helpful and friendly. Would highly recommend to others!"

    Alec B, February 15th

  • "Excellent job and friendly, professional and extremely efficient, all team was motivated and well led by Gary and Dan!"

    Tamir H, February 9th

  • "Fantastic service, very professional and all done in half of the time. Nothing was to heavy!"

    Kati S, February 13th

  • "Very helpful and affable team, very happy with the service today."

    Steven G, February 16th

  • "Very pleased with the entire service provided. Helpful, caring and a pleasure to deal with. Many thanks."

    Michael B, February 16th

  • "Great team, very helpful, quick and efficient with great customer service!"

    Ana S, February 18th

  • "An excellent job! Well done!"

    Kimberley M, February 19th

  • "Very easy move thanks to helpfulness from Gary and Chris!"

    Jane W, February 20th

  • "Super good service! Thank you very much! I highly recommend it! Just waiting to see the boxes in Ireland!"

    Florence C, February 23rd

  • "Would recommend to friends and family! Great team work ! Thank you!"

    Jenny A, February 25th

  • "Very professional and courteous team! Smooth job. Highly recommended!"

    David L, February 27th

  • "Good job done; I would recommend!"

    Elaine A, January 9th

  • "Great job! Will use you again if ever need."

    Duncan C, January 11th

  • "Very happy with service."

    Jane W, January 14th

  • "Excellent Job! Great attitude especially given broken lift . I would recommend completely and I’ll use again."

    Huw B, January 19th

  • "The gentlemen were excellent! Will be happy to recommend. Always had a response –not a problem! Thank you."

    Allan B, January 21st

  • "I’m very happy with the service. Well done, you all did a great job."

    Pamela P, January 28th

  • "Very helpful workforce, considerate, understanding, high attention to detail. Bottom line..highly recommended!"

    Jenny A, January 30th

  • Never use printed newsprint to wrap fine china.
  • For large appliances be sure to check your owner's manuals to see if there are special instructions for moving.
  • Use only small boxes for books. They get very heavy, very fast.
  • Always stack dishes upwards when packing.
  • Pack important and sentimental documents separately to be easily accessible including: children's health records, passports, family records, insurance information and photo albums.
  • Remember: the heavier the item, the smaller the box.
  • Don't pack with food or supermarket boxes. You never know what little critter is hiding - or if the box will be strong enough to support your possessions.
  • Make your reservations for movers two to four weeks before your move day.
  • Avoid mixing items from different rooms in the same box.
  • Use wardrobe boxes to make closets easier to pack. Clothes in drawers can be placed in suitcases.