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Selecting a Mover

Choosing the right company for your office moving is an important decision. Make sure you fully understand the services each moving company offers and the rate at which the services can be provided.

It is also wise to check with your region’s moving association to learn local regulations that apply to movers in your area. Also, ensure that you know your rights and responsibilities when you move.

Below is a list of questions TWO MEN AND A TRUCK® suggest asking moving companies to make sure they fit your business needs:

  • Is your moving company licensed?
     
  • Does your company charge by the piece or by the hour?
     
  • Do you have a minimum charge? How do you charge after the minimum is met -- in 15-minute increments or every half hour?
     
  • Do you have any extra charges for larger items or extra flights of stairs? (This is not unusual.)
     
  • Do you charge for the travel time from your office to my business?
     
  • Do you charge extra for moves in the evenings or on the weekends?
     
  • What payment options do you offer? (Many moving companies require a deposit.)
     
  • Do you have full-time employees or do you use temporary staff? (Be cautious of companies that use temporary staff because they may not be properly insured.)
     
  • What kind of training have your movers and drivers completed?
     
  • Are items insured during the move? (Even if a mover is insured, it doesn't mean that your items are covered during the move.)
     
  • What kind of cancellation policy do you offer? (You should always be able to cancel or postpone until a few days before your move.)
     
  • Do you offer suggestions on how to make the move easier? (Movers who care about customer service and making your move a positive experience will do all they can to help you.)
     
  • Do you have a contact number for the day of the move should any challenges arise?
 

  • Never use printed newsprint to wrap fine china.
  • Pack important and sentimental documents separately to be easily accessible including: children's health records, passports, family records, insurance information and photo albums.
  • For large appliances be sure to check your owner's manuals to see if there are special instructions for moving.
  • Always stack dishes upwards when packing.
  • Use only small boxes for books. They get very heavy, very fast.
  • Remember: the heavier the item, the smaller the box.
  • Don't pack with food or supermarket boxes. You never know what little critter is hiding - or if the box will be strong enough to support your possessions.
  • Make your reservations for movers two to four weeks before your move day.
  • Avoid mixing items from different rooms in the same box.
  • Use wardrobe boxes to make closets easier to pack. Clothes in drawers can be placed in suitcases.